How Can You Improve Client Loyalty?
Ask your client what went well after completing a matter. After-action reviews lead to greater efficiency, cost-effectiveness, responsiveness, professional development, managerial skills, and knowledge. The
Ask your client what went well after completing a matter. After-action reviews lead to greater efficiency, cost-effectiveness, responsiveness, professional development, managerial skills, and knowledge. The
Law firms have metrics like any other services business: productivity, utilization, profitability. Their base rate increases on these metrics. But if timekeeping practices are deficient,
Understanding the first principles of legal project management (LPM) is the key to improving legal services’ effectiveness.
Article points out that even AI requires categories to be set up; phase codes are useful existing categories that can help lawyers set up codes sensibly at the start of a matter and use them well.
Legal project management (LPM) provides the discipline that enables law departments to deliver greater value by improving the corporate setting.
The kick-off meeting establishes both a plan and a mindset for the team members in project management. Here is how to start a kick-off meeting.
Collaborating with your Clients to Craft Successful Alternative Fee Arrangements Anecdotal evidence shows that many lawyers are uncomfortable with numbers and may suffer from the
“I know it when I see it.” This is a familiar description of an intangible, and is not particularly useful when describing the value of
Efficiency is a big, abstract idea that addresses the five core questions of legal project management. Here is why codes matter in legal project management.